
Digital Experience Platform (DEP) incl eSignatures is driving Digital Transformation
A recently emerging market segment is known as the Digital Experience Platform Market (DXP), this is an area being created to bring together all digital delivery for customers through a common set of tools, processes and experiences. Unlike Customer Communication Management (CCM), Digtal Transaction Management (DTM) or Content Management Systems (CMS) a DXP platform like Nuvola DEP is not just concerned with the user experience but with their entire customer experience with the brand optimized for eSignatures.
Nuvola saw many interactions require content exchange or contractual obligations to be completed. So Nuvola DEP uniquely integrates the DTM capabilities of an eSignature solution which we believe is not only a richer more complete platform but saves Organizations significant time, cost and risk.
What is DEP? The common eSignature vendor approach to display images of PDF contracts to sign has been around for 20+ years based on complying with Electronic Transaction Legislation, requirements. Vendors have been keeping the digital world looking like paper due to past device limitations and reducing risk via user familiarity. So this has been a journey with only small incremental change over time. Rapid advances in consumer technologies and expectations has meant this approach has fallen behind expectations and the complex web of integrations between core systems. Digital Experience Platform by Nuvola allows companies to deliver eSignatures to meet modern requirements. So how did we get here and why?
4. (Digital Experience Platform) Vast improvements in consumer technologies and expectations coupled with advanced automation meant the passing of eSignature documents via API for eSigning is inadequate. Many companies are not at the maturity level to drive these advanced user experience and digital transformation capabilities needing to spend $millions to build a bespoke delivery platform. Nuvola has closed this industry gap enabling companies fast time to market with a reusable platform as eAcceptance the next generation beyond eSignatures driving significant change.
3. (eSignatures) 20 years ago eSignature digital delivery of contracts to customers allowed the removal of the time and cost associated with print/post delivering less errors in contract completion delivering greater efficiencies.
2. (Print and Post) Companies outsource print and post, this gained efficiencies of scale redirecting print files to outsource providers.
1. (Traditional wet signature) Paper documents were produced and signed physically by customers for hundreds of years.
The "Industry Gap" Tech savvy customers driven by mobility and connectivity has set expectations to new levels of sophistication and transparency past merely web signing documents into a deeply embedded multi-channel rich user Experience. But few if any companies are setup to deliver these next generation rich services, many purchase eSignature solutions believing they have the answer, only to find a large gap between their existing internal solutions and those required to deliver the expected rich user experience. Nuvola has built a reusable layer that allows organizations large and small enter the Digital Transformation journey without needing to invest heavily. Our solution is the "glue" that uniquely bridges the gap between the business process and the execution of digital legally binding contracts, achieving rapid and significant benefits reducing the cost and time to deploy e-Transactions including e-Signature's for a myriad of process streams.
eSignatures has been on a journey from paper, through outsourcing (Print Post arrangements), to eSignatures (Digital Delivery and Signing) for 20+ years. Modern advances in technology for both organizations and customers is driving a more mature phase encompassing digital transformation requirements that span organizations. Nuvola sits firmly in the top slice of the funnel providing the up to 80% of functionality now needed to be built by companies undertaking an eSignatures project to integrate, change business processes and deliver results. This functionality above and beyond eSignatures is usually not seen upfront until the commitment to eSignatures is made and is costly and time consuming to deliver, driven by a number of factors such as:
A recently emerging market segment is known as the Digital Experience Platform Market (DXP), this is an area being created to bring together all digital delivery for customers through a common set of tools, processes and experiences. Unlike Customer Communication Management (CCM), Digtal Transaction Management (DTM) or Content Management Systems (CMS) a DXP platform like Nuvola DEP is not just concerned with the user experience but with their entire customer experience with the brand optimized for eSignatures.
Nuvola saw many interactions require content exchange or contractual obligations to be completed. So Nuvola DEP uniquely integrates the DTM capabilities of an eSignature solution which we believe is not only a richer more complete platform but saves Organizations significant time, cost and risk.
What is DEP? The common eSignature vendor approach to display images of PDF contracts to sign has been around for 20+ years based on complying with Electronic Transaction Legislation, requirements. Vendors have been keeping the digital world looking like paper due to past device limitations and reducing risk via user familiarity. So this has been a journey with only small incremental change over time. Rapid advances in consumer technologies and expectations has meant this approach has fallen behind expectations and the complex web of integrations between core systems. Digital Experience Platform by Nuvola allows companies to deliver eSignatures to meet modern requirements. So how did we get here and why?
4. (Digital Experience Platform) Vast improvements in consumer technologies and expectations coupled with advanced automation meant the passing of eSignature documents via API for eSigning is inadequate. Many companies are not at the maturity level to drive these advanced user experience and digital transformation capabilities needing to spend $millions to build a bespoke delivery platform. Nuvola has closed this industry gap enabling companies fast time to market with a reusable platform as eAcceptance the next generation beyond eSignatures driving significant change.
3. (eSignatures) 20 years ago eSignature digital delivery of contracts to customers allowed the removal of the time and cost associated with print/post delivering less errors in contract completion delivering greater efficiencies.
2. (Print and Post) Companies outsource print and post, this gained efficiencies of scale redirecting print files to outsource providers.
1. (Traditional wet signature) Paper documents were produced and signed physically by customers for hundreds of years.
The "Industry Gap" Tech savvy customers driven by mobility and connectivity has set expectations to new levels of sophistication and transparency past merely web signing documents into a deeply embedded multi-channel rich user Experience. But few if any companies are setup to deliver these next generation rich services, many purchase eSignature solutions believing they have the answer, only to find a large gap between their existing internal solutions and those required to deliver the expected rich user experience. Nuvola has built a reusable layer that allows organizations large and small enter the Digital Transformation journey without needing to invest heavily. Our solution is the "glue" that uniquely bridges the gap between the business process and the execution of digital legally binding contracts, achieving rapid and significant benefits reducing the cost and time to deploy e-Transactions including e-Signature's for a myriad of process streams.
eSignatures has been on a journey from paper, through outsourcing (Print Post arrangements), to eSignatures (Digital Delivery and Signing) for 20+ years. Modern advances in technology for both organizations and customers is driving a more mature phase encompassing digital transformation requirements that span organizations. Nuvola sits firmly in the top slice of the funnel providing the up to 80% of functionality now needed to be built by companies undertaking an eSignatures project to integrate, change business processes and deliver results. This functionality above and beyond eSignatures is usually not seen upfront until the commitment to eSignatures is made and is costly and time consuming to deliver, driven by a number of factors such as:
- Contracts are outsourced and no internal capability exists for document generation and contracts management
- Integration is needed upstream and downstream to multiple systems
- The solution needs to manage the entire lifecycle of contracts not just for signing
- Complex business rules need to be embedded into the signing process
- Seamless integration into existing digital channels and strategies
- Mobile devices have small screens, scrolling around with pinch and zoom on a PDF is a poor user experience

Nuvola WAFR Solution - Underpins DEP for Digital Transformation
Nuvola's "WAFR" solution provides the business process alignment that elevates eSignature solutions to the end to end rich digital conduits to drive innovation and customer acquisition.
WAFR stands for Workflow Accelerator Front-End Reporting and it integrates seamlessly with both Cloud and on-premises versions of eSignLive. It provides significant additional and enhanced capabilities to the eSignLive service allowing any size company to extend eSignLive with features outlined below.
Once deployed the WAFR solutions enable organizations to achieve rapid and significant benefits by adopting a process centric wrapper eSignature's for just about any process with 100% white labeling to ensure it is all about your brand. The added flexibility substantially increases the possibilities of leveraging eSignLive with the ongoing improvements making this the market leading eSignature solution.
The WAFR comes in a number of deployment options (Public/Private/Hybrid Cloud) and optional features allowing customers the full flexibility to only pay for the level of sophistication they need. Talk with our representatives to ensure that you are able to select the most appropriate edition to meet your requirements.
Nuvola's "WAFR" solution provides the business process alignment that elevates eSignature solutions to the end to end rich digital conduits to drive innovation and customer acquisition.
WAFR stands for Workflow Accelerator Front-End Reporting and it integrates seamlessly with both Cloud and on-premises versions of eSignLive. It provides significant additional and enhanced capabilities to the eSignLive service allowing any size company to extend eSignLive with features outlined below.
Once deployed the WAFR solutions enable organizations to achieve rapid and significant benefits by adopting a process centric wrapper eSignature's for just about any process with 100% white labeling to ensure it is all about your brand. The added flexibility substantially increases the possibilities of leveraging eSignLive with the ongoing improvements making this the market leading eSignature solution.
The WAFR comes in a number of deployment options (Public/Private/Hybrid Cloud) and optional features allowing customers the full flexibility to only pay for the level of sophistication they need. Talk with our representatives to ensure that you are able to select the most appropriate edition to meet your requirements.
For more information please contact us
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